DOCUMENT:Q140963 19-FEB-2002 [exchange] TITLE :XADM: Error When Deleting a Public Folder Container PRODUCT :Microsoft Exchange PROD/VER::4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Exchange Administrator program and attempt to access the Information Store (IS) Site Configuration object, you receive the following error message: The object cannot be found in the directory. This may be because replication has not completed. Microsoft Exchange Directory ID no. c1010aae If you attempt to Modify the Public Folder Container name, the same error message will be displayed. CAUSE ===== This problem occurs when a recipient container is deleted and that container happens to be the container specified in the IS Site Configuration object for the creation of Public Folders. MORE INFORMATION ================ Once the container is gone, the error message will be displayed each time the IS Configuration object is opened (although the object is opened anyway) and no Public Folder container will be displayed on the General property page of the object. You will not be able to Modify the specified Public Folder Container. You may also notice that the Folder Path for system folders such as the Offline Address Book (OAB) or Schedule+ Free/Busy is blank when you view the path in the Instances page of the Public Information Store properties. When you attempt to access the properties of any system folders from the Recipients containers, you may receive the following error: Object in information store could not be found. Microsoft Exchange information store. ID# c1040Af2 RESOLUTION ========== Contact Microsoft Product Support Services and refer to this article for assistance in recovering from this error. STATUS ====== Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange Server. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.