DOCUMENT:Q179839  26-MAY-2001  [automap]
TITLE   :Encarta Virtual Globe: Pointer Jumps to Random Places on Screen
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kb3rdparty kbtool

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The information in this article applies to:

 - Microsoft Encarta Virtual Globe 1998 edition 
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SYMPTOMS
========

When you use Encarta Virtual Globe, 1998 edition, the pointer may randomly jump
from place to place on the screen.

CAUSE
=====

This behavior occurs if you enable a feature in your pointing device software
that causes the pointer to automatically jump to a designated location on the
screen. In both the Microsoft IntelliType and Microsoft IntelliPoint software,
this feature is called SnapTo. In the Logitech MouseWare software, this feature
is called Smart Move.

RESOLUTION
==========

To resolve this issue, disable the SnapTo feature in the IntelliType or
IntelliPoint software, or disable the Smart Move feature in the MouseWare
software. To do so, use the appropriate method.

Microsoft IntelliType Software
------------------------------

To disable the SnapTo feature in the IntelliType software, use the following
steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Keyboard.

3. On the Mouse Activity tab, click the SnapTo check box to clear it, and then
   click OK.

4. Close Control Panel.

Microsoft IntelliPoint Software
-------------------------------

To disable the SnapTo feature in the IntelliPoint software, use the following
steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Mouse.

3. On the Step Savers tab, click the SnapTo check box to clear it, and then
   click OK.

4. Close Control Panel.

Logitech MouseWare Software
---------------------------

To disable the Smart Move feature in the Logitech MouseWare software, use the
following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Mouse.

3. Click the Motion tab.

4. Under Smart Move, click the Enabled check box to clear it, and then click OK.

5. Close Control Panel.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 1998 multimedia mmtitles cursor smartmove snap to

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Keywords          : kb3rdparty kbtool 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe98
Version           : WINDOWS:
Issue type        : kbprb

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