DOCUMENT:Q180132 04-NOV-1999 [homekids] TITLE :Kids Plus!: You Cannot Remove a Family Member in Protect It! PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbenv kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Plus! for Kids, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You cannot remove a family member using Protect It!. CAUSE ===== The family members (users) that you add in Protect It! are added as user profiles in Microsoft Windows. RESOLUTION ========== To remove a family member if you are using Microsoft Windows 95, install Microsoft Internet Explorer version 4.0. When you install Internet Explorer, the Users tool is added to Control Panel. You can use this tool to remove a family member's user profile in Windows 95, which also removes the family member from Protect It!. NOTE: If you are using Microsoft Windows 98, Internet Explorer 4.0 is already installed. Internet Explorer version 4.0 is available free of charge from the following Microsoft Web site: http://www.microsoft.com/ie After you install Internet Explorer, you can remove a family member by following these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Users. 3. On the User List tab, click the name of the family member you want to remove, and then click Delete. 4. When you are prompted to confirm the deletion of the user, click Yes. 5. Click Close, and then close Control Panel. MORE INFORMATION ================ For more information about how to delete user profiles in Windows, please see the following article in the Microsoft Knowledge Base: Q156826 How to Disable and Delete User Profiles Additional query words: 4.00 names cancel take out ====================================================================== Keywords : kbenv kbtool Technology : kbGamesSearch kbPlusKids kbPlusSearch kbZNotKeyword3 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.