DOCUMENT:Q185955  27-APR-1999  [automap]
TITLE   :Streets 98 Err Msg: Setup Could Not Read from the File...
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kberrmsg kbsetup kbimukbfaq

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The information in this article applies to:

 - Microsoft Expedia Streets 98 
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SYMPTOMS
========

When you attempt to install Microsoft Expedia Streets 98, you may receive the
following error message:

   Setup could not read from the file:
   <drive>:\Acmsetup\Automap\System\Pse60409.dll

where <drive> is the letter of the CD-ROM drive that contains the Expedia
Streets 98 CD-ROM.

This error message is displayed when the progress bar reaches 4%.

CAUSE
=====

This behavior can occur if there is a manufacturing defect in the Expedia
Streets 98 CD-ROM.

RESOLUTION
==========

To resolve this issue, contact the Microsoft Order Desk at (800) 360-7561 and
request a replacement Expedia Streets 98 CD-ROM. Make sure you have the Expedia
Streets 98 product box available when you call. If you are outside the United
States, contact the Microsoft subsidiary for your area.

To locate the Microsoft subsidiary for your area, visit the Microsoft World Wide
Offices Web page at:

   http://www.microsoft.com/worldwide/default.htm


Additional query words: auto map automap auto-map mmtitles p200409.dll ppdbm20.dll ppmgr20.dll shrl11.dll multi multi-media media mm

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Keywords          : kberrmsg kbsetup kbimu kbfaq
Technology        : kbHomeProdSearch kbExpediaSearch
Version           : WINDOWS:
Issue type        : kbprb

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