DOCUMENT:Q189885 17-JUL-2001 [homekids] TITLE :MSB Solar and Explorapedia: Program Does Not Start PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbinterop kbsetup mskids msb kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Explorapedia series: World of Nature for Windows, version 1.0 - Microsoft Explorapedia series: World of People for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 - the operating system: Microsoft Windows 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start one of the programs listed above, the program may not start. CAUSE ===== This behavior can occur if one or more OLE files are missing or damaged. RESOLUTION ========== To resolve this issue, rename and then reinstall the OLE files. To do this, follow these steps: 1. Exit Windows. 2. At the command prompt, type each of the following lines, pressing ENTER after each line cd \\system ren compobj.dll compobj.dlz ren ole2.dll ole2.dlz ren ole2.reg ole2.rez ren ole2conv.dll ole2conv.dlz ren ole2disp.dll ole2disp.dlz ren ole2nls.dll ole2nls.dlz ren ole2prox.dll ole2prox.dlz ren storage.dll storage.dlz win where is the folder in which Microsoft Windows is installed. 3. On the File menu in Program Manager, click Run. 4. In the Command Line box, type the following line, and then click OK " :\setup.exe " (without the quotation marks) where is the letter of the CD-ROM drive that contains the installation CD-ROM for the program. 5. Follow the instructions on the screen to finish installing the program. 6. Restart Windows. Additional query words: mskids msb msbss msb-ss magicbus schoolbus ====================================================================== Keywords : kbinterop kbsetup mskids msb kbimu Technology : kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbZNotKeyword6 kbZNotKeyword2 kbKidsSearch kbExplorapediaNature100 kbExplorapediaPeople100 kbScholasticSolar kbOSWin311 kbMSBSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.