DOCUMENT:Q195344  04-NOV-1999  [homekids]
TITLE   :My Personal Tutor: Sound Is Distorted When You Run Program
PRODUCT :Microsoft Home Kids Products
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbenv kbsound mskids kbimu

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The information in this article applies to:

 - Microsoft My Personal Tutor: Sam's Hide and Seek Adventure, version 1.0 
 - Microsoft My Personal Tutor: Sky's Space Station Voyage, version 1.0 
 - Microsoft My Personal Tutor: Turru's Daring Sea Quest, version 1.0 
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SYMPTOMS
========

When you run one of the My Personal Tutor programs listed earlier in this
article, the sound may be distorted. The sound quality is especially poor when
you sign in to the program.

CAUSE
=====

This behavior can occur if both of the following conditions are true:

 - You are running a My Personal Tutor 1st & 2nd grade title on a Microsoft
   Windows 95-based computer.

 - An ES1788 PnP sound card is installed in the computer.

RESOLUTION
==========

To resolve this issue, download and install the latest sound driver for the
ES1788 PnP sound card from the following ESS Technology Web site:

   http://www.esstech.com

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party product discussed here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: mpt mskids audio warble warbly bad

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Keywords          : kb3rdparty kbenv kbsound mskids kbimu 
Technology        : kbHomeProdSearch kbKidsSearch kbMPTSam kbMPTSky kbMPTTurru
Version           : WINDOWS:1.0
Issue type        : kbprb

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Copyright Microsoft Corporation 1999.