DOCUMENT:Q195550 04-NOV-1999 [homekids] TITLE :Problems Running My Personal Tutor Using Multiple Displays PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbdisplay kbenv mskids kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft My Personal Tutor: Sam's Hide and Seek Adventure, version 1.0 - Microsoft My Personal Tutor: Sky's Space Station Voyage, version 1.0 - Microsoft My Personal Tutor: Turru's Daring Sea Quest, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to view a My Personal Tutor 1st & 2nd grade program using multiple monitors in Microsoft Windows 98, you may encounter any of the following symptoms: - My Personal Tutor programs may be minimized when you click another program's window. - Large black areas may appear on the screen after you maximize a My Personal Tutor program. - When you click a My Personal Tutor program on the taskbar, the program may not be maximized, and the taskbar may no longer be visible. - When you start a My Personal Tutor program, other programs running on the computer may no longer be visible or may only be partially visible on the screen. CAUSE ===== This behavior can occur because the My Personal Tutor 1st & 2nd grade programs are designed to run in full screen mode and, as a result, cannot be viewed properly using multiple monitors. MORE INFORMATION ================ Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: mskids mpt multimonitor multiscreen multidisplay ====================================================================== Keywords : kbdisplay kbenv mskids kbimu Technology : kbHomeProdSearch kbKidsSearch kbMPTSam kbMPTSky kbMPTTurru Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.