DOCUMENT:Q201220  08-MAY-1999  [automap]
TITLE   :Err Msg: The Application Could Not Find a GPS on Your System
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:1.0,98
OPER/SYS:
KEYWORDS:kberrmsg kbinterop kbtool kbimu

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The information in this article applies to:

 - Microsoft Expedia Trip Planner 98, version 98 
 - Microsoft Expedia Streets 98, version 98 
 - Microsoft Expedia Streets 98 Deluxe, version 1.0 
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SYMPTOMS
========

When you click GPS on the Tools menu in one of the programs listed at the
beginning of this article, you may receive the following error message:

   The Application could not find a GPS on your system. Check to ensure that
   your reciever is attached properly.

CAUSE
=====

This behavior can occur if the following conditions are true:

 - You run the program on a Microsoft Windows 95-based computer.

 - Infrared Support for Windows 95 is installed on the computer.

RESOLUTION
==========

To resolve this issue, remove the Infrared Communications Driver. To do this,
follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click "Infrared Support for Windows 95 version
   2.0", and then click Add/Remove.

4. Follow the instructions on the screen to remove Infrared Support for Windows
   95.

NOTE: When you remove Infrared Support for Windows 95, you may disable
communication with certain hardware devices.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: 1.00 multi multi-media media mm irda auto-map amap

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Keywords          : kberrmsg kbinterop kbtool kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbExpediaStreets98 kbExpediaStreets98del kbExpediaTripPlanner98
Version           : WINDOWS:1.0,98
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

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