DOCUMENT:Q224251 27-JUL-2001 [automap] TITLE :Streets and Trips 2000: Route Passes Through Avoided Area PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbui kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets and Trips 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you mark an area to avoid and then calculate a route in Microsoft Expedia Streets and Trips 2000, the route may pass through the area you marked to avoid. CAUSE ===== This behavior can occur if either of the following conditions are true: - The zoom level you are using does not display sufficient map detail to accurately mark the area to avoid. - The area you mark to avoid does not contain a street or highway intersection. RESOLUTION ========== To prevent this issue from occurring, set your zoom level to 48 miles or lower, and make sure the area you mark to avoid contains a street or highway intersection. To do this: 1. Move the zoom slider to the right to a zoom level of 48 miles or less. 2. On the Route menu, click Plan A Route. 3. In the Routing pane, set the start point, the end point, and then add the stops you want. 4. On the Route menu, point to Avoid Area, and then click Mark An Area To Avoid. 5. On the map, use your pointing device to click and drag over the area you want to avoid. Make sure this area contains a street or highway intersection. NOTE: You may need to zoom to a different level to display the entire area you want to avoid. 6. In the Routing pane, click Calculate. Additional query words: est2000 detour travel around ====================================================================== Keywords : kbui kbimu Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.