DOCUMENT:Q224268 06-AUG-2002 [automap] TITLE :Streets and Trips 2000 Err Msg: Unable to Calculate Route... PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kberrmsg kbtool kbui kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets and Trips 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to plan a route in Microsoft Expedia Streets and Trips 2000, the route may not be calculated, and you may receive the following error message: Unable to calculate route from to . One of the areas may not contain necessary connectors such as ferry routes or main roads. Please move one or both of the flags and try again. CAUSE ===== This behavior can occur if the route you have planned includes a route flag located on a highway ramp or a trail. RESOLUTION ========== To resolve this issue, move any route flag located on a highway ramp or a trail to the nearest intersection or street on the map, and then recalculate the route. Additional query words: multi multi-media media mm amap automap freeway exit track path ====================================================================== Keywords : kberrmsg kbtool kbui kbimu Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000 Version : WINDOWS: Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.