DOCUMENT:Q231502 14-SEP-2001 [automap] TITLE :MP2000: Cannot Start Under Windows NT 4.0 on Dual Boot Computer PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== If your computer is configured to dual boot Microsoft Windows 95/98 and Microsoft Windows NT 4.0, you may be unable to start MapPoint 2000 under Windows NT 4.0. CAUSE ===== This behavior can occur if the following conditions are true: - You installed MapPoint 2000 under both Windows 95/98 and Windows NT 4.0 - You removed MapPoint 2000 under Windows 95/98. RESOLUTION ========== To resolve this issue, reinstall MapPoint 2000 under Windows NT 4.0. MORE INFORMATION ================ When you remove MapPoint 2000 under Windows 95/98, you remove the path to the program from the Windows registry. Additional query words: mp2000 dual-boot winnt uninstall ====================================================================== Keywords : kbenv kbsetup kbimu Technology : kbHomeProdSearch kbMapptSearch kbMapPoint2000 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.