DOCUMENT:Q231524 14-SEP-2001 [automap] TITLE :MapPoint 2000: Unexpected E-mail Program Starts When Sending Map PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kbinterop kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click Send To on the File menu to send a map from Microsoft MapPoint 2000, an unexpected e-mail program may start. CAUSE ===== This behavior can occur if Microsoft Internet Explorer is not configured to use your preferred e-mail program. RESOLUTION ========== To resolve this issue, configure Internet Explorer to use your preferred e-mail program. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Internet or Internet Options. 3. Click the Programs tab. 4. In the Mail box, click the e-mail program you want to use. 5. Click OK. 6. Close Control Panel, and then restart the computer. Additional query words: mp2000 electronic email wrong outlook express ====================================================================== Keywords : kbenv kbinterop kbimu Technology : kbHomeProdSearch kbMapptSearch kbMapPoint2000 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.