DOCUMENT:Q231554 14-SEP-2001 [automap] TITLE :MapPoint: Stops Responding When You Map Shaded Area Map PRODUCT :Microsoft Automap PROD/VER:WINDOWS:; : OPER/SYS: KEYWORDS:kbenv kbtool kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2000 - Microsoft MapPoint 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Data Mapping wizard to map a Shaded Area Map in Microsoft MapPoint, the program may stop responding (hang). CAUSE ===== This behavior can occur if the following conditions are true: - You map two or more Shaded Area Maps to one MapPoint map. - You run MapPoint on a computer with insufficient resources to process the quantity of data needed to map two or more Shaded Area Maps to one MapPoint map. RESOLUTION ========== To work around this issue, use one of the following methods: - Map only one Shaded Area Map to one MapPoint map. - Select one of the following map styles to map data in MapPoint: - Pushpin Map - Shaded Circle - Sized Circle Map STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: mp2000 mp2001 hangs frozen locks ====================================================================== Keywords : kbenv kbtool kbimu Technology : kbHomeProdSearch kbMapptSearch kbMapPoint2000 kbMapPoint2001 Version : WINDOWS:; : Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.