DOCUMENT:Q248722  12-NOV-2001  [homekids]
TITLE   :Plus! for Kids: Cannot Log On When You Upgrade to Windows 2000
PRODUCT :Microsoft Home Kids Products
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kbenv kbimu

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The information in this article applies to:

 - Microsoft Plus! for Kids, version 1.0 
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SYMPTOMS
========

When you upgrade your operating system to Microsoft Windows 2000, you may be
unable to log on to your computer.

CAUSE
=====

This behavior can occur if the following conditions are true:

 - Microsoft Plus! for Kids was installed on your computer before you upgraded
   to Windows 2000.

 - You placed access restrictions on the .Default account in Plus! for Kids.

RESOLUTION
==========

To prevent this issue from occurring, remove all access restrictions on the
.Default user account before you upgrade to Windows 2000.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Plus! for Kids,
version 1.0.

Additional query words: 1.00 mskids kidsplus login logon win2k

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Keywords          : kbenv kbimu 
Technology        : _IKkbbogus kbGamesSearch kbPlusKids kbPlusSearch
Version           : WINDOWS:1.0
Issue type        : kbbug
Solution Type     : kbpending

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