DOCUMENT:Q250856 12-NOV-2001 [homekids] TITLE :MSB Bugs: Screen Turns Black When You Start Program PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS|MACINTOS:1.0 OPER/SYS: KEYWORDS:kbdisplay mskids kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores Bugs, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Scholastic's Magic School Bus series: Explores Bugs, the screen may turn black, and only the mouse pointer may be visible. CAUSE ===== This behavior can occur if you click a button on your pointing device to terminate the introductory movie. RESOLUTION ========== To prevent this issue from occurring, do not terminate the introductory movie. STATUS ====== Microsoft has confirmed this to be a problem in Scholastic's Magic School Bus series: Explores Bugs, version 1.0. Additional query words: 1.00 mskids msb school bus cursor opening video dark empty ====================================================================== Keywords : kbdisplay mskids kbimu Technology : kbHomeProdSearch _IKkbbogus kbKidsSearch kbScholasticBugs kbMSBSearch Version : WINDOWS|MACINTOS:1.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.