DOCUMENT:Q250984 12-NOV-2001 [homekids] TITLE :MSB Bugs: Error Message When You Click "Run Demo" PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS|MACINTOS:1.0 OPER/SYS: KEYWORDS:kbenv kberrmsg mskids kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores Bugs, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you click Run Demo on the Scholastic's Magic School Bus series: Explores Bugs splash screen, you may receive the following error message: Cannot find vids:iv50 decompressor. CAUSE ===== This behavior can occur if you run Magic School Bus series: Explores Bugs on a Microsoft Windows 95-based computer. RESOLUTION ========== To resolve this issue, download and install the latest Indeo video codecs from the following Intel Web site: http://developer.intel.com/ial/indeo/video/details.htm For additional information about how to reinstall or troubleshoot video compression, please click the article numbers below to view the articles in the Microsoft Knowledge Base: Q177198 How to Reinstall Windows 95 Audio and Video Compression Q138261 Error Message: Video Not Available, Cannot Find Decompressor MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: 1.00 mskids msb schoolbus demonstration movie video ====================================================================== Keywords : kbenv kberrmsg mskids kbimu Technology : kbHomeProdSearch _IKkbbogus kbKidsSearch kbScholasticBugs kbMSBSearch Version : WINDOWS|MACINTOS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.