DOCUMENT:Q254412 07-JUN-2002 [automap] TITLE :Err Msg: Msvcp60.dll File Is Linked to Missing Export Msvcrt.dll PRODUCT :Microsoft Automap PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2001 - Microsoft Streets and Trips 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start one of the programs listed at the beginning of this article, you may receive the following error message: The MSVCP60.DLL file is linked to missing export MSVCRT.DLL CAUSE ===== This behavior can occur if either of the following conditions are true: - You install the program and then attempt to start the program before you restart your computer. - The Windows Libraries Update is not installed on your computer. RESOLUTION ========== To resolve this issue, restart your computer. If the issue continues to occur, download and install the Windows Libraries Update. To do this: 1. Visit the following Microsoft Web site: http://www.microsoft.com/downloads/search.asp? 2. Next to "Search using", click Keyword Search. 3. In the Keywords box, type "libraries update" (without the quotation marks). 4. In the Operating System box, click the appropriate operating system for your computer. 5. Under "Show Results For", select "All Downloads", and then click "Find It!" 6. Under Title, click the Microsoft Libraries Update Web link. 7. Follow the instructions on the screen to download and install the Microsoft Libraries Update. REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q261157 Streets and Trips: Computer Stops Responding When You Start the Program Additional query words: mp2001 st2001 automap auto map point setup ====================================================================== Keywords : kbenv kberrmsg kbsetup kbimu Technology : kbHomeProdSearch kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.