DOCUMENT:Q267851 06-AUG-2002 [automap] TITLE :Automap Err Msg: Cannot Display End User License Agreement PRODUCT :Microsoft Automap PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbfile kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MapPoint 2002 - Microsoft MapPoint 2001 - Microsoft Streets & Trips 2002, version 1.0 - Microsoft Streets and Trips 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft MapPoint 2001 or Microsoft Streets and Trips 2001 or Streets & Trips 2002 for the first time, you may receive the following error message: EULA Error This application cannot display the End User License Agreement. This agreement must be displayed and accepted prior to running this application for the first time. Please reinstall the application you are trying to run. RESOLUTION ========== To resolve this issue, read the End User License Agreement for MapPoint 2001 or Streets and Trips 2001 or Streets & Trips 2002, and then download and run the Steula.exe file: 1. Quit all programs that are running on your computer. 2. Click Start, and then click Run. 3. In the Open box, type the appropriate line (including the quotation marks) for the program that you attempted to start, and then click OK. MapPoint 2001 ------------- ":\program files\common files\microsoft shared\works shared\mpn8eula.txt" MapPoint 2002 ------------- ">:\program files\common files\microsoft shared\works shared\mpn9eula.txt" Streets and Trips 2001 ---------------------- ":\program files\common files\microsoft shared\works shared\stn8eula.txt" Streets and Trips 2002 ---------------------- ":\program files\common files\microsoft shared\works shared\stn9eula.txt" where is the drive letter of the hard disk on which Microsoft Windows is installed. 4. Read the End User License Agreement (EULA) for the program that you want to install. If you agree to the terms in the EULA, proceed to the next step 5. On the File menu, click Exit. 6. Download and run the Steula.exe file. NOTE: This file modifies the Microsoft Windows registry to indicate that you have accepted the End User License Agreement for the program. The following file is available for download from the Microsoft Download Center: Steula.exe (http://download.microsoft.com/download/streetstrips2000/Update/1.0/W98NT42KMe/EN-US/Steula.exe) Release Date: Jul-14-2000 For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q317904 Money/ Street/ Works 2002: 'EULA Error' Error Message When You Start Program Additional query words: mp2001 map point st2001 eula ====================================================================== Keywords : kberrmsg kbfile kbimu Technology : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001 kbExpediaStreets2002 kbMapPoint2002 Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.