DOCUMENT:Q267853  02-JUL-2002  [automap]
TITLE   :Err Msg: Installation of This Application Has Been Corrupted
PRODUCT :Microsoft Automap
PROD/VER::
OPER/SYS:
KEYWORDS:kbenv kberrmsg kbimu

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The information in this article applies to:

 - Microsoft MapPoint 2001 
 - Microsoft Streets and Trips 2001 
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SYMPTOMS
========

When you start one of the programs listed at the beginning of this article, you
may receive the following error message:

   The installation of this application has become corrupted. Run Setup again
   from the location from which you originally installed it. (5-40003-7)

CAUSE
=====

This behavior can occur if registry settings for Microsoft Office 2000 templates
are incorrect.

RESOLUTION
==========

To resolve this issue, change the path to the folder in which templates are
saved in Microsoft Word 2000. To do this:

1. Start Word 2000.

2. On the Tools menu, click Options.

3. Click the File Locations tab.

4. Under "File types", click "User templates",and then click Modify.

5. In the Folder name box, type the following:

Windows 95, Windows 98, or Windows Millennium Edition:

   "c:\windows\application data\microsoft\templates" (without the quotation
   marks)

Windows 2000:

   "c:\winnt\profiles\allusers\application data\microsoft\templates" (without
   the quotation marks)

Windows XP:

   "c:\windows\profiles\allusers\application data\microsoft\templates" (without
   the quotation marks)

6. Click OK, and then click OK again.

7. Quit Word 2000.

The program should now start successfully.

Additional query words: mp2001 st2001 map point streets trips installs

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Keywords          : kbenv kberrmsg kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001
Version           : :
Issue type        : kbprb

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