DOCUMENT:Q312611 06-AUG-2002 [homekids] TITLE :MSB Dinosaurs: Err Msg:Setup32 Caused an Error in Msvfw32.dll PRODUCT :Microsoft Home Kids Products PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Setup, you may receive the following error message: MSB Setup32 caused an error in MSVFW32.DLL CAUSE ===== This issue can occur if either of the following files is damaged, missing, or of the incorrect version. Msvfw32.dll Msvideo.dll RESOLUTION ========== To resolve this behavior, rename the Msvfw32.dll and Msvideo.dll files, and then extract new copies of these files from your original Microsoft Windows compact disc (CD) (or from the \Windows\Install\Options or \Windows\Install\Cabs folder) to the Windows\System folder on your hard disk. To do this, follow these steps. Rename the Msvfw32.dll and Msvideo.dll Files -------------------------------------------- 1. Insert your Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me) Startup disk into the floppy disk drive of your computer, and then restart your computer. NOTE: If you do not have a Windows 98 or Windows Me Startup disk, click the appropriate link below to view the article in the Microsoft Knowledge Base: Q186300 How to Create a Windows 98 Startup Disk from MS-DOS Q267287 How to Create a Startup Disk in Windows Me 2. When the Windows 98 or Windows Me Startup menu appears, select "Start computer with CD-ROM Support". 3. Make a note of the drive letter of your CD-ROM drive, for example, E:. 4. At the command prompt, type the following lines and press ENTER after each line: C: cd Windows\System 5. Rename the Msvfw32.dll and Msvideo.dll files file by using the .old extension. To do this, type the following lines and press ENTER after each line: ren msvfw32.dll msvfw32.old ren msvideo.dll msvideo.old Extract New Copies of the Msvfw32.dll and Msvideo.dll Files ----------------------------------------------------------- 1. Insert your Windows 98 or Windows Me compact disc (CD) into the CD-ROM or DVD-ROM drive. 2. At the command prompt, type the following lines and press ENTER after each line: A: ext 3. At the "Please enter the path to the Windows CAB files (a:)" prompt, type ":\win98" (without the quotation marks) (if you are running Windows 98) or type ":\win9x" (without the quotation marks) (if you are running Windows Me), where is the drive letter of your CD-ROM drive, and then press ENTER. For example, type: E:\win98 -or- E:\win9x NOTE: If you have an original equipment manufacturer (OEM) installation of Windows, the installation files may also be located in one of the following folders :\Windows\Options\Cabs (for Windows 98) :\Windows\Options\Install (for Windows Me) where is the drive on which Windows is installed. If these files are on your computer, you do not need your Windows CD because you can extract the files from the appropriate folder on your hard disk. For example, for Windows Me, type "C:\Windows\Options\Install" (without the quotation marks), and then press ENTER. 4. At the "Please enter the name(s) of the files(s) you want to extract" prompt, type "msvfw32.dll msvideo.dll" (without the quotation marks), and then press ENTER. 5. At the "Please enter the path to extract to ("Enter" for current directory)" prompt, type "C:\Windows\System" (without the quotation marks), and then press ENTER. 6. At the "Is this okay? (y/n)" prompt, type "Y" (without the quotation marks), and then press ENTER. 7. Remove your Windows 98 or Windows Me Startup disk, and then restart your computer. 8. Run Setup for Magic School Bus Explores in the Age of Dinosaurs. MORE INFORMATION ================ For additional information about how to extract original Windows files, click the article number below to view the article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files For additional information about how to use the System Configuration Utility tool in Windows Millennium Me to extract a file that is protected by the System File Protection feature, click the article number below to view the article in the Microsoft Knowledge Base: Q265371 How to Extract and Replace a Protected File in Windows Me For additional information about Magic School Bus Explores in the Age of Dinosaurs, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q152408 Overview of Magic School Bus Explores in the Age of Dinosaurs Q153434 MSB Dinosaurs: Minimum System Requirements for Windows Additional query words: kids mskids ====================================================================== Keywords : kberrmsg kbsetup kbimu Technology : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticDinosaurs kbMSBSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.