DOCUMENT:Q313263  15-MAR-2002  [homekids]
TITLE   :MSB: Sound Stops Working After You Enter the Schoolroom
PRODUCT :Microsoft Home Kids Products
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 
 - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you enter the schoolroom, the sound may stop working.

CAUSE
=====

In the Device Manager, under "Sound, video, and game controllers", the Unimodem
Half-Duplex Audio Device is enabled.

RESOLUTION
==========

Disable the Unimodem Half-Duplex Audio Device. To do this, follow these steps.

NOTE: Because there are several versions of Windows, the following steps may be
different on your computer. If they are, please consult your product
documentation to complete these steps.

1. On the taskbar, click Start, point to Settings, and then click Control Panel.

2. In Control Panel, double-click System.

3. In the System Properties dialog box, click the Device Manager tab.

4. Click the plus sign (+) to the left of "Sound, video, and game controllers"
   to expand the directory tree.

5. Under "Sound, video, and game controllers", click Unimodem Half-Duplex Audio
   Device, and then click Properties.

6. In the "Unimodem Half-Duplex Audio Device Properties" dialog box, click to
   select the "Disable in this hardware profile" check box, and then click OK
   twice.

For Windows 2000:

1. Click Start, point to Settings, and then click Control Panel.

2. In Control Panel, double-click System.

3. In the System Properties dialog box, on the Hardware tab, then click Device
   Manager.

4. In the window that opens, click the plus sign (+) to expand the left of
   "Sound, video, and game controllers" directory tree.

5. Click "Unimodem Half-Duplex Audio Device", and then click Properties. If not
   found, Cancel or Close the dialogues and windows you have opened and skip
   ahead to the next article.

6. In the "Unimodem Half-Duplex Audio Device Properties" dialog box, click to
   select the "Disable in this hardware profile" check box, and then click OK
   twice.

The sound now works in both versions of the Magic School Bus.

Additional query words: msgame

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticDinosaurs kbScholasticEarth kbMSBSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.