DOCUMENT:Q154678 01-FEB-2002 [frontpg] TITLE :FP: Error Using Publish Web Command Copying Web Remotely PRODUCT :Word Front Page PROD/VER::1.1 OPER/SYS: KEYWORDS:kbusage kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows 1.1 ------------------------------------------------------------------------------- For a Microsoft FrontPage 2000 version of this article, see Q205601. For a Microsoft FrontPage 98 version of this article, see Q194274. SYMPTOMS ======== When you use the Publish Web command to copy an existing Web to a remote Web site, you may receive one of the following error messages: An unexpected Web Extender error occurred on the server. Authors- please contact the Webmaster for this server's site. WebMasters- please see the server's logs for more details. -or- Poorly formed HTTP response. CAUSE ===== When you use the Publish Web command to connect the FrontPage client to a server, the Web Server creates a process to serve that request. After the client's account is validated, the client uses HyperText Transfer Protocol (HTTP) to communicate with Author.exe on your server. Author.exe works as a Common Gateway Interface (CGI) script within the process generated by the Web server. Web servers enforce a time-out period on any process in order to protect the server from being overloaded. On most servers, this time- out period varies. When the connection speed between the client and the server is slow and the size of the Web to be transferred is large, the server may stop serving FrontPage before the transfer is complete. NOTE: There have been unconfirmed reports that the first error occurs when you attempt to open a Web on the FrontPage Personal Web Server after you install FrontPage 97 over FrontPage 1.1. It has been reported that you can resolve this problem by removing and reinstalling the FrontPage 97 Server Extensions on FrontPage Personal Web Server. WORKAROUND ========== To work around the limitations of the time-out period, use any of the following methods: - Get a faster modem. A 28.8 (28,800 bits per second [bps]) modem is twice as fast as a 14.4 modem. - Use subwebs instead of the root Web to avoid creating Webs whose transfer speed exceeds the time-out period. - Create the Web remotely, on your staging server, in order to avoid having to transfer the Web. - Use the FrontPage Publishing Wizard to transfer your Web, and then recalculate the links on the Web when it reaches the server. The FrontPage Publishing Wizard initiates an FTP session to your server and automates the transfer of FrontPage Webs using FTP. FTP is not subject to the same time-out limitations as HTTP and can often move data more reliably. In addition, the Publishing Wizard allows you to transfer only the files that have been changed since the last post, resulting in less data transferred. The FrontPage Publishing Wizard can be set to transfer all files or some files in the Web. To obtain the FrontPage Publishing Wizard for FrontPage 97, please see the following Microsoft World Wide Web site: http://www.microsoft.com/downloads/release.asp?ReleaseID=22658 MORE INFORMATION ================ You can use the following formula to calculate the time-out period Seconds to transfer = Web size/modem speed where "Web size" is the total bits of data that makes up the Web and "modem speed" is the speed, in bits per second (bps), that the modem uses to transfer data. (For example, 14,400 bps or 28,800 bps.) (Web in K * 1024) * (8{Bits} + 4{bits overhead}) = (Web in K * 12288) The following table shows transfer times in seconds. File Size 500K 1000K 5000K 10000K 20000K -------------------------------------------------- 14,400 bps 427 854 4267 8534 17067 28,800 bps 214 427 2134 4267 8534 NOTE: When you calculate the size of the Web, you must include data in all folders in the Web to be copied, not just the static HTML files. In addition, note that connection speeds are frequently slower than the maximum speed of the modem. Additional query words: pubwiz directory directories timeout publish postweb11a.exe ====================================================================== Keywords : kbusage kbdta Technology : kbFrontPageSearch kbFrontPage1xSearch kbFrontPage97Search kbZNotKeyword3 kbFrontPage110 Version : :1.1 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.