DOCUMENT:Q105297  08-NOV-2001  [homemm]
TITLE   :Mozart: Sound Problems on Minimum Configuration System
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Multimedia Stravinsky for Windows, version 1.0 
 - Microsoft Multimedia Mozart for Windows, version 1.0 
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SYMPTOMS
========

Mozart or Stravinsky may display performance problems on a minimum configuration
machine. For example, sound (waveform files) may be severely garbled and broken
up when played on the following system:

   Computer: 386/20
   Windows: Version 3.1 in enhanced mode
   RAM: 2 megabytes (MB)
   Video: 16-color VGA

You may also repeatedly receive the following error message when playing back
sounds

   Cannot read from drive X:

where X is the drive letter of your CD-ROM drive.

This problem is most likely to occur while playing sounds in the Mozart's World
section of the Mozart application.

Microsoft has confirmed this to be a problem in Mozart and Stravinsky version
1.0. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

RESOLUTION
==========

To eliminate this problem, add one or two megabytes of RAM to your system.

If adding memory is not possible, follow standard Windows optimization steps to
help improve performance in Mozart and Stravinsky. For example, you can speed
hard disk access by defragmenting your hard drive and setting up a permanent
swap file.

For more information about optimizing Windows, see chapter 14 (pages 515-555) in
the "Microsoft Windows User's Guide" for version 3.1 and/or pages 258-272 in the
"Microsoft Windows Resource Kit" for version 3.1.

MORE INFORMATION
================

Steps to Reproduce Problem
--------------------------

1. On the minimum configuration machine described in the Summary section of this
   article, install and run Mozart.

2. From the main menu, choose Mozart's World.

3. Press the Next Page button.

4. Press the Play Page button and listen to the narration.

The narration is severely broken up and includes extraneous popping and clicking
sounds. Many words are either broken or missing.


Additional query words: multi media multimedia multi-media wave files .wav wav sound swapfile noise distortion cutup dropped Usage VBasic

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Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbZNotKeyword kbMMStravinsky kbMMMozart100
Version           : WINDOWS:1.0

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