DOCUMENT:Q113014 09-DEC-1999 [homemm] TITLE :Bookshelf: QuickShelf/QuicKeys Misses Some Keystrokes PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1993 edition,1994 edition OPER/SYS: KEYWORDS:kbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for Windows versions 1993 edition, 1994 edition ------------------------------------------------------------------------------- SYMPTOMS ======== QuickShelf in Bookshelf 1994 or QuicKeys in Bookshelf 1993 may miss some keystrokes. For example, when you use a QuicKey combination to look up a item, you may need to type the key combination twice before Bookshelf gets activated. It may also take more than one attempt to restore QuickShelf or QuicKeys with a quick key combination if you have minimized it. STATUS ====== Microsoft has confirmed this to be a problem in Bookshelf 1993 and 1994 editions. This problem was corrected in the 16-bit version of Bookshelf, 1995 edition. NOTE: Microsoft Bookshelf 95 for Windows 95 (32-bit) does not use QuicKey combinations; this problem does not apply. Additional query words: 1994 multi media multimedia multi-media bshelf qshelf quick shelf 1993 quickkey quickey quickkeys ====================================================================== Keywords : kbbuglist kbfixlist Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1993 kbBookShelf1994 Version : :1993 edition,1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.