DOCUMENT:Q116345 09-DEC-1999 [homemm] TITLE :Bookshelf: Redraw Problems When Scrolling with Virtual Desktop PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1994 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for the Macintosh 1994 edition ------------------------------------------------------------------------------- SYMPTOMS ======== Bookshelf 1994 may not be able to display correctly with Virtual Desktop version 1.7. Virtual Desktop installs an extension that allows you to expand the desktop area and then scroll around within it. However, when you scroll using Virtual Desktop, Bookshelf loses track of where the various components of its display should be placed on the screen. The Bookshelf window (icons, scrollbars, menu bar, buttons, text boxes, drop-down lists, and so on) may become disarrayed or may appear corrupted. This problem is documented in the Bookshelf 1994 Readme file. RESOLUTION ========== To avoid this problem, do not run Bookshelf and Virtual Desktop together. Additional query words: mac msn_bookshelf 1994 multi media multimedia multi- bs book shelf quick init utility conflict video monitor redraw ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1994Mac Version : :1994 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.