DOCUMENT:Q130008  07-DEC-2001  [homemm]
TITLE   :Wine Guide: MMTASK Causes GP Fault with Dell S3 1.32
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:
OPER/SYS:
KEYWORDS:win31

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The information in this article applies to:

 - Microsoft Wine Guide for Windows, versions 1.0, 1.0a 
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SYMPTOMS
========

When you attempt to start a video from the main screen of one of the programs
listed at the top of this article, you may receive the following error message

   MMTASK Caused a General Protection Fault in GDI.EXE at 0017:0356

followed by an MCI error

   Device Not Ready

CAUSE
=====

The problem occurs intermittently with the Dell S3 video driver v1.32.

RESOLUTION
==========

Obtain the latest S3 video driver software from your hardware vendor. Microsoft
Multimedia programs have been tested with version 2.41 of the S3 driver and
generally work very well.

If you have Wine Guide 1.0, the 2.41 driver is included on the CD-ROM. Use the
following steps to install this driver.

NOTE: This driver is included on the Wine Guide 1.0 or Microsoft 500 Nations
compact discs. It is not included with Wine Guide 1.0a.

The following steps assume:

 - Your hard disk is drive C.

 - Your CD-ROM drive is drive D.

Steps to Install the S3 v2.41 Video Driver
------------------------------------------

1. From File Manager, usually located in the Main program group in Program
   Manager, choose drive C.

2. Click on C:\ (the root directory) in the directory tree on the left side of
   File Manager.

3. From the File menu, choose Create Directory.

4. In the Name field, type the following:

       C:\Drivers

   and choose OK.

5. Select drive D. From the Afiles\Drivers subdirectory, select s3v241.exe.

6. From the File menu, choose Copy.

7. In the To field, type the following and choose OK:

       C:\Drivers

8. Return to drive C. Select the Drivers subdirectory and double-click
   s3v241.exe.

   NOTE: s3v241.exe is a compressed, self-extracting file. The file generates
   several files in the C:\Drivers subdirectory.

9. Start Windows Setup, usually located in the Main program group.

10. From the Options menu, choose Change System Settings.

11. In the Display dialog box, select Other Display (Requires Disk From OEM).

12. When asked for the path to the display driver, type the following and choose
   OK:

       C:\drivers

13. When the list of resolutions appears, select S3 2.41 640x480 256 color and
   choose OK.

14. The Display section in the Change Systems dialog box shows the new driver.
   Choose OK.

15. If the following message appears:

   A driver for this display is already on the system. Do you want to use the
   currently installed driver or install a new driver?

   choose New.

16. Restart Windows when you are prompted.

MORE INFORMATION
================

The file date for the Microsoft Wine Guide S3 video driver (S3flat.drv) version
2.41 is 4/5/95 with a file size of 221328.

The Dell and S3 third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: gp fault g-p fault gpf mmtitles cd rom cd- rom

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Keywords          : win31 
Technology        : kbHomeProdSearch kbWine100 kbWine100a

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