DOCUMENT:Q141642 08-NOV-2001 [homemm] TITLE :Mac Dangerous Creatures: No Help Window Opens; Computer Beeps PRODUCT :Microsoft Home Multimedia Titles PROD/VER:MACINTOSH:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Dangerous Creatures for the Macintosh, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Help menu to open a window, no window is displayed. All subsequent attempts to open a window cause the computer to beep. CAUSE ===== Dangerous Creatures was designed to center certain windows on the main window. This can be a problem when the main window is off the screen because the centered windows are also off the screen. RESOLUTION ========== To resolve this problem, do the following: 1. Press RETURN. 2. Move the window back to a normal on-screen position. MORE INFORMATION ================ The window centered off the screen, along with the main window, contains an OK button. You can't perform any function until the OK button clicked and the Troubleshooting window closes. When you press the RETURN key, the program interprets the action the same way it would if you clicked. The Troubleshooting window closes. STATUS ====== Microsoft has confirmed this to be a problem in Dangerous Creatures version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: multi media multimedia multi-media mmtitles kbmm mac helps buzz bleep beeps freezes nothing locks ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbZNotKeyword kbDangerousCreaturesMac Version : MACINTOSH:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.