DOCUMENT:Q173563 23-JUN-1999 [homemm] TITLE :Bookshelf 98: Arial and Symbol Fonts Required but Not Installed PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 98 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Bookshelf 98 requires the Arial and Symbol system fonts to display information properly. However, if these fonts are not installed on your computer when you install Bookshelf 98, Bookshelf does not install the fonts. NOTE: This problem has been resolved in Microsoft Bookshelf 99 and Microsoft Bookshelf 2000. RESOLUTION ========== To resolve this issue, reinstall Microsoft Windows to restore the missing system fonts. To do this: 1. Insert the Windows CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key when you insert the Windows CD-ROM to prevent the Windows CD-ROM from starting automatically. 2. Click Start, and then click Run. 3. In the Open box, type the following line, and then click OK :\setup where is the drive letter of the CD-ROM drive. 4. Follow the instructions on the screen. If you are prompted to choose between "Copy all Windows files again" or "Restore Windows files that are changed or corrupted," click "Restore Windows files that are changed or corrupted." You can also manually extract the missing system font files directly from the Windows CD-ROM. For instructions about how to accomplish this task, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files Additional query words: multi multi-media media mm true-type ====================================================================== Keywords : kbsetup kbimu Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.