DOCUMENT:Q176485  24-JUN-2000  [homemm]
TITLE   :Encarta: Cannot Run Setup on Shared Installation of Windows
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:; :
OPER/SYS:
KEYWORDS:kbenv kberrmsg kbsetup kbimu

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The information in this article applies to:

 - Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
 - Microsoft Encarta 97 Encyclopedia for Windows 
 - Microsoft Encarta 98 Encyclopedia for Windows 
 - Microsoft Encarta Encyclopedia 99 
 - Microsoft Encarta Encyclopedia 2000 
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SYMPTOMS
========

When you attempt to install Microsoft Encarta Encyclopedia for Windows on a
computer running a shared installation of Microsoft Windows (such as a diskless
workstation), you receive the following error message:

   Could not start another application during Setup. Run Setup again.

When you click OK, Setup terminates and you are returned to Windows.

CAUSE
=====

This behavior occurs because the 1997 and later editions of Encarta Encyclopedia
require a network or stand-alone installation of Microsoft Windows. These
programs are unable to run on a shared installation of Windows.

NOTE: You may be able to install Encarta Encyclopedia on a computer that is a
client of Microsoft Windows NT Server 4.0, Terminal Server Edition.

For information about Windows NT Server 4.0, Terminal Server Edition, please
contact Microsoft Sales at (800) 426-9400, or visit the following Microsoft Web
site:

   http://www.microsoft.com/ntserver/terminalserver/default.asp

STATUS
======

This behavior is by design.

Additional query words: multi multi-media media mm winnt

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Keywords          : kbenv kberrmsg kbsetup kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc2000 kbEncartaEnCyc1999 kbEncartaEnCyc1998
Version           : WINDOWS:; :
Issue type        : kbprb

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