DOCUMENT:Q193446 14-DEC-2001 [homemm] TITLE :Virtual Globe: Administrator Rights Needed on NT-Based Computer PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Virtual Globe 99, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to install Microsoft Encarta Virtual Globe on a Microsoft Windows NT-based computer, you may receive one of the following error messages: You must be an Administrator to install Encarta Virtual Globe 99 on this computer. Encarta Virtual Globe 1998 Edition requires Administrator privileges to install. Please log on to this machine using an account with administrator privileges, then restart Setup. Setup will now exit. When you attempt to start Encarta Virtual Globe on a Windows NT-based computer, Dr. Watson may start and you may receive a message stating that an application error has occurred and an application error log is being generated. CAUSE ===== This behavior can occur if you do not have Administrator rights on the Windows NT-based computer. RESOLUTION ========== To resolve this issue, log off the computer, and then log on to the computer as a user with Administrator rights. MORE INFORMATION ================ Encarta Virtual Globe 99 modifies the registry when starting. As a result, you must be an Administrator to start Encarta Virtual Globe 99 on a Windows NT-based computer. Additional query words: multi multi-media media mm world atlas evg winnt ====================================================================== Keywords : kbenv kberrmsg kbsetup kbimu kbfaq Technology : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe99 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.