DOCUMENT:Q233429 25-JUL-2001 [homemm] TITLE :Business Planner: Cannot Use IntelliMouse AutoScroll Feature PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to use the Microsoft IntelliMouse wheel button in Microsoft Business Planner, you may be unable to use the AutoScroll feature. CAUSE ===== This behavior can occur if the following conditions are true: - You are using a Microsoft Windows 98-based computer. - An outdated version of the Microsoft IntelliPoint software is installed on the computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the Microsoft IntelliPoint software from the following Microsoft Web site: http://www.microsoft.com/products/hardware/mouse/intellimouse/default.htm STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Business Planner. Additional query words: msbp auto-scroll scrolling ====================================================================== Keywords : kbenv kbhw kbimu kbHardware Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.