DOCUMENT:Q257915 25-JUN-2000 [homemm] TITLE :Encarta 99 RO: Text in Field 2 on Notecard Appears as Asterisks PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbdisplay kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 99 Research Organizer ------------------------------------------------------------------------------- SYMPTOMS ======== When you type in Field 2 on a notecard in Microsoft Encarta Research Organizer 99, the text in the field may appear as asterisks. CAUSE ===== This behavior can occur if a newer version of the Riched32.dll file is installed on your computer. RESOLUTION ========== To resolve this issue, upgrade to Encarta Encyclopedia 2000. To work around this issue, extract a copy of the Riched32.dll file from the Microsoft Windows CD-ROM or installation disks to the Windows\System folder on your hard disk. NOTE: When you install an older version of the Riched32.dll file, you may cause problems with other programs that use the updated version of this file. If this is the case, restore the newer version of the Riched32.dll file, or reinstall the program that requires the newer version of the file. The following table lists the location and the version number of the Riched32.dll file for versions and installation medai of Microsoft Windows 95 and Microsoft Windows 98. Version Media Location File version ---------------------------------------------------------------------- Windows 95 DMF disks Win95_04.cab 4.0 (Disk 4) Windows 95 Non-DMF disks Win95_06.cab 4.0 (Disk 6) Windows 95 (retail) CD-ROM Win95_04.cab 4.0 Windows 95 OEM Service CD-ROM Win95_05.cab 4.00.834.839 Release 2 (OSR2) Windows 98 CD-ROM Win98_37.cab 4.00.834.839 Windows 98 Second CD-ROM Win98_40.cab 4.00.834.839 Edition(SE) NOTE: If you are prompted to overwrite an existing file, do so. For additional information about how to extract files, click the article number below to view the article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: multi multi-media media mm ero ro organiser reserch ====================================================================== Keywords : kbdisplay kbenv kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaResearchOrg99 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.