DOCUMENT:Q270764  28-OCT-2000  [homemm]
TITLE   :ELL: Microphone Wizard Does Not Adjust Volume
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kb3rdparty kbsound kbtool kbimu

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The information in this article applies to:

 - Microsoft Encarta Language Learning French 
 - Microsoft Encarta Language Learning French Deluxe 
 - Microsoft Encarta Language Learning Spanish 
 - Microsoft Encarta Language Learning Spanish Deluxe 
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SYMPTOMS
========

The Microphone Wizard in the Encarta Language Learning programs listed at the
beginning of this article may not adjust the microphone volume.

As a result, when you attempt to record a voice in the Encarta Language Learning
software, the voice may not be recorded.

CAUSE
=====

This behavior can occur if an Alternative Microphone setting is enabled on your
computer.

RESOLUTION
==========

To resolve this issue, turn off the Alternative Microphone setting:

1. Click Start, point to Programs, and then click Accessories.

2. Click Entertainment or Multimedia, and then click Volume Control.

3. On the Options menu, click Properties.

4. Click Recording, and then click OK.

5. On the Options menu, click Advanced Controls.

6. Click Advanced.

7. Click to clear the Alternative Microphone check box (if it is present), and
   then click Close.

8. Move the Volume slider under the Mic column to adjust microphone sensitivity.

9. Close all open windows.

MORE INFORMATION
================

The Alternative Microphone setting is available if a Crystal Audio Systems
CS4616 sound card is installed in the computer.

If the sound card has the Alternative Microphone setting, you cannot run the
Microphone wizard. The Microphone wizard resets the Alternative Microphone
setting.

You can use Sound Recorder to check the microphone volume.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: multi multi-media media mm fujitsu alternate silent silence mike

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Keywords          : kb3rdparty kbsound kbtool kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbHLangSpanish kbHLangFrench
Version           : :
Issue type        : kbprb

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