DOCUMENT:Q271061  11-JAN-2001  [homemm]
TITLE   :Encarta: Cannot Download Image from Active Server Pages (ASP)
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kbenv kbimu

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The information in this article applies to:

 - Microsoft Encarta Researcher 
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SYMPTOMS
========

When you add a dynamic image to Microsoft Encarta Researcher, such as a map or a
live picture, the wrong image may be imported or a red X may be displayed in
place of the image.

CAUSE
=====

This behavior can occur if the image that you are attempting to add is displayed
in an Active Server Page (ASP).

RESOLUTION
==========

To work around this issue, right-click the image, and then click Save Picture
As.

After you save the picture to your hard disk, you can open the picture and add it
to Researcher.

Additional query words:

======================================================================
Keywords          : kbenv kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch
Version           : :
Issue type        : kbprb

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