DOCUMENT:Q271255  31-JUL-2001  [homemm]
TITLE   :Microsoft Reader: Cannot Buy E-Book Content On the Internet
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::1.5
OPER/SYS:
KEYWORDS:kb3rdparty kbnetwork kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Reader, version 1.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you use Netscape Navigator, you may be unable to purchase premium e-Book
content on the Internet for Microsoft Reader.

CAUSE
=====

This behavior can occur if either of the following conditions is true.

 - A version of Netscape Navigator other than version 4.05 is installed on the
   computer.

 - You installed Netscape Navigator 4.05 after you installed Microsoft Reader on
   your computer.

NOTE: The only version of Netscape Navigator that supports the purchase of
premium e-Book content on the Internet is Netscape Navigator 4.05.

RESOLUTION
==========

To resolve this issue install Netscape Navigator 4.05, and then uninstall and
reinstall Microsoft Reader.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: reader msreader ebook communicator

======================================================================
Keywords          : kb3rdparty kbnetwork kbimu 
Technology        : kbReaderSearch kbReader150
Version           : :1.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.