DOCUMENT:Q274093 31-JUL-2001 [homemm] TITLE :Microsoft Reader: Progress Bar Does Not Move During Activation PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.5 OPER/SYS: KEYWORDS:kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Reader, version 1.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to activate Microsoft Reader, the progress bar does not move during the activation process, and activation is not successful. This symptom has been reported with computers that are running Microsoft Windows NT 4.0 and Microsoft Windows 2000. CAUSE ===== This behavior can occur if Active Desktop is enabled. RESOLUTION ========== To resolve this issue, disable Active Desktop: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Web tab. 4. Click to clear the "View my Active Desktop as a Web page" or the "Show Web content on my Active Desktop" check box, and then click OK. 5. Close Control Panel. Additional query words: 1.50 msreader ebook activates winnt win2k ====================================================================== Keywords : kbenv kbimu Technology : kbReaderSearch kbReader150 Version : :1.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.