DOCUMENT:Q277034 25-JUL-2001 [homemm] TITLE :ELL: Sound Card Does Not Supply Required Voltage PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kb3rdparty kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Language Learning French - Microsoft Encarta Language Learning French Deluxe - Microsoft Encarta Language Learning Spanish - Microsoft Encarta Language Learning Spanish Deluxe ------------------------------------------------------------------------------- SUMMARY ======= Some sound cards and laptop computers may not provide sufficient voltage to power the microphone for the headset that is shipped with the Encarta Language Learning programs listed at the beginning of this article. Sound cards and laptop computers that do not supply sufficient voltage to the microphone port of the sound card may require the ALPS-100 power adapter. Check the documentation for your sound card or laptop computer to determine whether sufficient voltage is provided to power the Andrea Electronics model NC-110 microphone that is shipped with the Encarta Language Learning programs listed at the beginning of this article. The Andrea Electronics model NC-110 microphone that is shipped with the Encarta Language Learning programs requires at least 1.25 volts to work properly. MORE INFORMATION ================ Andrea Anti-Noise is a registered trademark encompassing Andrea Electronics' Active Noise Cancellation (ANC) and Noise Cancellation (NC) microphone technologies. NC microphone technology is based on passive noise cancellation principles in a single microphone element solution. If your laptop computer or sound card does not supply sufficient voltage to power the NC-110 microphone, you may order the ALPS-100 power adapter directly from Andrea Electronics. To contact Andrea Electronics, call the following telephone number (800) 707-5779 or visit the following Web site: http://www.andreaelectronics.com Replacement or additional parts for the microphone are not available from Microsoft Corporation. Additional query words: multi multi-media media mm ellf ells headphone mike ====================================================================== Keywords : kb3rdparty kbhw kbimu kbHardware Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbHLangSpanish kbHLangFrench Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.