DOCUMENT:Q119383 22-OCT-2000 [powerpt] TITLE :AVI Files Available for Testing Video for Windows Runtime PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:1.0,1.1,1.1a OPER/SYS: KEYWORDS:kbfile ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Video for Windows, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SUMMARY ======= If you are experiencing problems with the run-time version of Microsoft Video for Windows, you may want to obtain the two .AVI files below to help troubleshoot the problem. The following AVI files ship with Video for Windows and are known to run properly: SAMPLE.AVI 1,022,776 bytes WNDSURF1.AVI 1,042,796 bytes These files are also available in AVISAMPL.EXE. The following file is available for download from the Microsoft Download Center: Avisampl.exe (http://download.microsoft.com/download/win98SE/sample/1/W98/EN-US/avisampl.exe) For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. MORE INFORMATION ================ Because the run-time version of Video for Windows is shipped with a variety of products, finding reliable .AVI files for troubleshooting can be difficult. The only .AVI files available for testing are those that shipped with the application, and they may be embedded within the application. As a result, there is no definitive way to troubleshoot problems. WNDSURF1.AVI and SAMPLE.AVI ship with the Video for Windows retail product and are known to work correctly. If you are having problems with the run- time version of Video for Windows, download these two files and try to reproduce the problem. If you have no problems running these files, the issue is unique to the third-party video files or the application itself. For more information, contact the third-party product manufacturer. If you can reproduce the problem with SAMPLE.AVI or WNDSURF1.AVI, contact Microsoft Product Support Services at (425) 635-7172 for further assistance. Additional query words: tshoot 1.00 1.10 1.10a wndsurf1 sample runtime vfw ====================================================================== Keywords : kbfile Technology : kbVideoSearch kbVideo100 kbVideo110 kbVideo110a Version : WINDOWS:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.