DOCUMENT:Q164828 15-NOV-2000 [powerpt] TITLE :PPT7: Hang, Error Using PowerPoint Write-Up Command w/ Word 97 PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0,7.0a,97 OPER/SYS: KEYWORDS:kberrmsg kbinterop kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 - Microsoft Word 97 for Windows - Microsoft Word for Windows 95, versions 7.0, 7.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Write-up feature in PowerPoint for Windows 95, version 7.0, on a computer that contains both Microsoft Word for Windows 95, version 7.0 or 7.0a and Microsoft Word 97 for Windows, Write-up starts Word 97 and then stops responding (hangs). When you switch back to PowerPoint, you receive the following error message: Word Error. This command is unavailable while there is an active Word section in the Binder. To start the Write-up feature in PowerPoint 7.0, click Write-up on the Tools menu. CAUSE ===== This problem occurs if you have both Microsoft Word for Windows 95, version 7.0 or 7.0a and Microsoft Word 97 for Windows on your computer and you are using the Write-up command from PowerPoint 7.0. This problem does not occur if you are using PowerPoint 97. RESOLUTION ========== To work around this problem, start Word 7.0 or 7.0a before you use the Write-up command in PowerPoint 7.0. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION ================ The Write-up feature automatically exports miniature images of your slides to Word in a page layout that you can use for notes or handouts. Additional query words: 7.00 97 ppt95 7.0 writeup binder freeze hang respond responding lock up frozen ====================================================================== Keywords : kberrmsg kbinterop kbdta Technology : kbWordSearch kbPowerPtSearch kbWord97 kbWord97Search kbWord700Search kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search kbWord700 kbWord700a Version : WINDOWS:7.0,7.0a,97 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.