DOCUMENT:Q165770  14-NOV-2000  [word97]
TITLE   :WD97: Double Strikethrough Lost When File Opened in Word 6.0/95
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbusage winword word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you have text formatted with double strikethrough formatting, the double
strikethrough is lost when:

 - You save from Word 97 to an earlier version of Word.

   -or-

 - You open a Word 97 document in an earlier version of Word.

NOTE: To open a Word 97 document in an earlier version of Word, you must have the
Word 97 converter installed. The Word 97 converter is available for Word 6.0 and
Word 95 (7.0) only.

WORKAROUND
==========

In Word 97, open your document containing the text with double strikethrough and
use one of the following methods.

Method 1: Use the Replace Feature
---------------------------------

1. On the Edit menu, click Replace.

2. Click More.

3. On the Replace tab, click the Find What box. Click Format, and then click
   Font. Click to select the Double Strikethrough check box. Click OK.

   NOTE: The check mark should be black and not the gray check mark you may have
   already set. Do not type any text in the Find What box.

4. Click the Replace With box. Click Format, and then click Font. Click to to
   select the Strikethrough check box. Click OK.

   NOTE: The check mark should be black and not the gray check mark you may have
   already set. Do not type any text in the Replace With box.

5. Click Replace All. You should receive a message that Word has completed its
   search of the document and has made the replacements. Press OK and then close
   the Find And Replace dialog box.

6. Save your document in Word 6.0/95 format.

Method 2: Manually Change Each Instance of Strikethrough Text
-------------------------------------------------------------

1. Select the text containing the double strikethrough.

2. On the Format menu, click Font.

3. On the Font tab, under Effects, click to clear the Double Strikethrough check
   box, and then click to select the Strikethrough check box.

4. Click OK to close the Font dialog box.

   Repeat steps 1-4 for any other text you may have in your document containing
   double strikethrough.

5. Save your document and then open it in an earlier version of Word.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

   Q162214 How to Obtain the Word 97 Converter

Additional query words: conversion convert save saveas

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Keywords          : kbusage winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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