DOCUMENT:Q166612 09-MAY-1999 [exchange] TITLE :XADM: Migration from Collabra to MS Exchange Fails PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kb3rdparty kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The migration program stops responding (hangs) and creates a list of Event Log error messages when it tries to migrate a Word Document from Collabra to a Microsoft Exchange public folder. It always fails when the migration program reaches a .doc attachment. The beta version of the same migration program does not hang. It ignores all Word documents and therefore does not try to migrate them. Event ID: 10002 Source: MSExchangeMig Description: Migration begins. Event ID: 10003 Source: MSExchangeMig Description: The 'Extract' of mail from 'Collabra Share - \\path to your forum\forum\' completed with the following results: Start Time: 16:51:29 Elapsed Time: 00:00:31 Forums created: Successes: 1 Warnings: 0 Errors: 0 E-mail Messages Migrated: Total: 2 Successes: 2 Warnings: 0 Errors: 0 Event ID: 8048 Source: MSExchangeMig Type: Error Description: Mail Message Section C:\Collabra\Migration\Collabra 007\00000001.SEC Line Number = 3 Attachement File Name is Absent - Required for Attachement %4. Event ID: 8005 Source: MSExchangeMig Type: Error Description: Error occurred in the secondary file, Some of the data may have been lost! Filename : C:\Collabra\Migration\Collabra 007\00000001.SEC <14225> Event ID: 8059 Source: MSExchangeMig Type: Error Description: Parser Error C:\Collabra\Migration\Collabra 007\00000001.SEC Line Number = 3 Invalid Secondary Section Heading Details: Error encountered in reading the ATTACHEMENT Header. Event ID: 8054 Source: MSExchangeMig Type: Error Description: Parser Error C:\Collabra\Migration\Collabra 007\00000001.PRI Line Number = 6 Error in reading Secondary file Details : The Error code was 0x8042063C. Event ID: 8094 Source: MSExchangeMig Type: Error Description: Parser Error C:\Collabra\Migration\Collabra 007\00000001.PRI Line Number = 6 Internal Parser Error.Details : The Error code was 0x80420633. Event ID: 8095 Source: MSExchangeMig Type: Error Description: Parser Error C:\Collabra\Migration\Collabra 007\00000001.PRI Line Number = 6 Error occurred in the processing of the line.Details : The Error code was 0x80420664. Event ID: 8001 Source: MSExchangeMig Description: While migrating, 0 Message-Operations encountered errors 0 Account-Creation operations encountered errors 0 Pab-Creation operations encountered errors 1 Messages were created successfully 1 Accounts were created successfully 0 Pabs were created successfully. CAUSE ===== Migration Wizard may hang while migrating Collabra Share forums with Word attachments. If it doesn't hang, the attachment causes an error on import, and is not migrated. Collabra treats Word attachments as regular attachments, but uses a feature of the file format that is associated with OLE presentation data. This data occurs where other attachment data is expected. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : kb3rdparty kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.