DOCUMENT:Q169425 09-MAY-1999 [exchange] TITLE :XADM: Missing X.400 Organization Field PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you create an X.400 Site Connection in the Microsoft Exchange Server Administrator program, the X.400 Organization field may be missing. This can lead to message routing problems when multiple X.400 connectors are deployed. CAUSE ===== This problem is caused by having an Address Type specified in the Exchange Site Addressing object that does not have an associated proxy address generator. This is most commonly seen when removing a third party gateway and not removing the associated address type. When you create the X.400 Site Connector, you click on Connected Sites on the X.400 properties page. From here, you specify the sitename of the other Site and click OK. Normally, the X.400 address will be created as follows: C=US;A= ;P=Exchange Org;O=Exchange Sitename However, if there is a bad address type specified under Site Addressing and Site Addressing, the following format will be used: C=US;A= ;P=Exchange Org; The Sitename will not be propogated to the Organization field. RESOLUTION ========== The workaround is to go open the X.400 Connector properties page, click Connected Sites, click Routing Address, and add the Organization name. Then Re-run the un-install software that came with the gateway to properly remove all of the leftover components. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.