DOCUMENT:Q177371 14-NOV-2000 [word97] TITLE :WD97: Picture/Object Does Not Show on Envelopes/Labels Tab PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbenvelope ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you click Envelopes And Labels on the Tools menu, the picture, WordArt object, or AutoShape in your Return Address/Delivery Address may not show on either the Envelopes or Labels tab. CAUSE ===== The picture, WordArt object, or AutoShape is a Float Over Text object. Float Over Text objects will not show on either the Envelopes or Labels tab in either the Return Address or the Delivery Address boxes. NOTE: On the Labels tab, the Float Over Text object will not show in the Address box. When you select or clear the Use Return Address check box on the Labels tab, you can toggle between using the Return or Delivery Address. WORKAROUND ========== Use one of the following methods to change the Float Over Text picture, WordArt object, or AutoShape to an inline picture or object: Method 1: For a Float Over Text Picture or WordArt Object --------------------------------------------------------- 1. Click to select the picture or WordArt object. 2. On the Format menu, click Picture or Object. 3. On the Position tab, click to clear the Float Over Text check box, and then click OK. Method 2: For a Float Over Text AutoShape ----------------------------------------- 1. Click to select the Float Over Text object. 2. On the Edit menu, click Cut. 3. With the insertion point where you want the object to appear, click Paste Special on the Edit menu. 4. In the As box, click to select Picture. 5. Click to clear the Float Over Text check box (if it is selected), and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION ================ For additional information about problems with the Return Address and Delivery Address when the envelope is added to a document, please see the following article in the Microsoft Knowledge Base: Q177369 WD97: Return Address Does Not Print or Show on Envelopes Tab Additional query words: ====================================================================== Keywords : kbenvelope Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.