DOCUMENT:Q182974  13-MAY-2001  [word97]
TITLE   :WD97: Supplemental Help File Available Containing KB Web Links
PRODUCT :Word 97 for Windows
PROD/VER::
OPER/SYS:
KEYWORDS:kbdta winword word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SUMMARY
=======

A supplemental help file is available for Microsoft Word 97 that enhances the
existing Word Help file with hyperlinks to Microsoft Knowledge Base articles on
the World Wide Web.

MORE INFORMATION
================

How to Obtain the Word 97 Weblinks Help File
--------------------------------------------

The Weblinks Help file, WD9701hlp.exe, is available from the Microsoft
OfficeUpdate site at

   http://office.microsoft.com/Downloads/

on the Word Downloads page.

How to Install The Word 97 Weblinks Help File
---------------------------------------------

To install the Word 97 Weblinks Help file, follow these steps:

1. Download the WD9701hlp.exe file from the Microsoft Office Web site.

2. Quit Word 97 if it is running.

3. Double-click the Wd9701hlp.exe program file on your hard disk to start the
   Setup program.

4. In the confirmation dialog box that appears, click Yes.

When installation is complete, click OK in the confirmation dialog box.

How To Use the Word 97 Weblinks Help File
-----------------------------------------

After installing the Weblinks Help file, many help topics will have a hyperlink
near the bottom of the help topic, called "Link to web or other sources."
Clicking this link will connect you to a related Microsoft Knowledge Base
article on the Microsoft Technical Support Web site.

To see one of the updated help topics after installing the Weblinks Help file,
follow these steps:

1. Click the Office Assistant, type "Mail Merge with Access," click Search, and
   then click "Mail Merge Data Sources."

2. Click the "Link to the web or other sources" hyperlink at the bottom of the
   help topic.

You should be connected to the Internet via your Internet service provider, and a
Microsoft Knowledge Base article on a related topic should be displayed.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

   Q120802 Office: How to Add/Remove a Single Office Program or Component

Troubleshooting the Word 97 Weblinks Help File
----------------------------------------------

If the Weblinks Help file gets installed but the Word Main Help Index file
(Wdmain8.gid) is not regenerated, querying on help topics may not bring up the
new information. To correct this problem, follow these steps:

1. Ensure that the Weblinks Help file (Wd9701.hlp) is located in the same
   directory as the Word Main Help file (Wdmain8.hlp). The default location is
   C:\Program Files\Microsoft Office\Office.

2. Delete the Word Main Help Index file (Wdmain8.gid). NOTE: A new Wdmain8.gid
   index file will be created the next time you start Help.

3. Start Microsoft Word 97 and use the steps in the "How To Use The Word 97
   Weblinks Help File" section of this article to test the help file.

REFERENCES
==========

For more information about accessing the Microsoft Knowledge Base on the
Internet, please see the following articles in the Microsoft Knowledge Base:

   Q129725 Obtaining Knowledge Base Articles on the World Wide Web

   Q138789 How to Connect to the Internet in Windows 95

   Q163391 Troubleshooting Problems Communicating on the Internet

   Q170998 Cannot Log in to Windows NT Domain Over Internet connection

Additional query words:

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Keywords          : kbdta winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbinfo

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ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
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OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.