DOCUMENT:Q183108 14-NOV-2000 [word97] TITLE :WD97: Err Msg: "Setup Could Not Open the File: Ie4setup.exe" PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbsetup kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows - Microsoft Office 97 Small Business Edition for Windows, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Microsoft Word 97 as an Administrative setup (by running Setup /a) to a network server, the following error message will occur: Setup could not open the file: :\\Word\Ie4setup.exe NOTE: This problem only occurs when you perform an Administrative setup of Word 97 that ships with Microsoft Office 97 Small Business Edition version 2.0. WORKAROUND ========== When you receive the error message, click Ignore. The Administrative setup should continue with no further errors. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: sbe sbe2 ====================================================================== Keywords : kbsetup kbdta word97 Technology : kbWordSearch kbOfficeSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOffice97Search Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.