DOCUMENT:Q157708 14-JAN-2000 [exchange] TITLE :XADM: MTA Error 9405 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may see the following error reported by the Microsoft Exchange Server Message Transfer Agent (MTA): Event #9405 An unexpected error has occurred which may cause the MTA to terminate. Error: Exception c0000005 occurred at address 2031561 [BASE KERNEL, 27] (16) CAUSE ===== One of the causes of this error is a timing error occuring during a connection attempt. The MTA sends a connection request at the transport layer, and may receive a connection confirm for the transport layer before the MTA has prepared the connection at the session layer (CN SPDU). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) MORE INFORMATION ================ This timing issue was resolved by readying the session layer connection request (CN SPDU) before sending the connection request for the transport layer. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.