DOCUMENT:Q197198 19-MAR-2002 [word97] TITLE :WD97: Address in Envelopes and Labels Blank or Shows Date/Text PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbdta kbenvelope word97 kbmerge ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When your letter or document contains an address and you click Envelopes and Labels on the Tools menu, the proposed address on the Envelope or Label tab may be blank, or it may include a date or other text. CAUSE ===== Word will not propose the correct address in the Envelopes or Labels tab for the following reasons: NOTE: Non-printing characters used in this article: Non-printing Character Description Press These Keys -------------------------------------------------------------- ¶ Paragraph Mark ENTER · Space SPACE BAR -> Tab TAB To view the non-printing characters in your Word document, either click the Show/Hide (¶) button on the Standard toolbar, or click Options on the Tools menu, then on the View tab, click to select the All check box and click OK. Case 1: An Address Line Is Blank -------------------------------- An address line is blank. For example, the street address is missing as in the following example: ¶ Microsoft Corporation¶ ¶ Redmond, WA. 98052-6399¶ ¶ Case 2: The Address Contains Fields, Spaces, Tabs, Indentation, or Centered/Right-Alignment ------------------------------------------------------------------------------------------- This problem may occur for the following reasons: - The address lines include a field. For example, the last address line includes a DATE or TIME field: ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399 -> -> -> -> -> {DATE}¶ ¶ -or- - One or more of the address lines include multiple spaces: ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399·········································¶ ¶ -or- - The address lines begin with a tab: ¶ -> Microsoft Corporation¶ -> One Microsoft Way¶ -> Redmond, WA. 98052-6399¶ ¶ -or- - The address lines begin with a large indentation. ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399¶ ¶ NOTE: Indentations greater than 1 inch usually cause this problem. To apply an indentation, do one of the following: - Click the Increase Indent button on the Formatting toolbar. -or- - On the Format menu, click Paragraph and then on the "Indents and Spacing" tab, set the Indentation Left to the value you want. -or- - The address is Centered-Aligned: ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399¶ ¶ -or- - The address is Right-Aligned: ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399¶ ¶ Case 3: Word Proposes an Address That Includes Too Much Text ------------------------------------------------------------ This problem occurs when any of the lines of the address include text that is separated from the address by tabs or if text or the DATE field (or any other field) is immediately above or below the address. This problem may occur when you do any of the following: - On the last line of the address, you press the TAB key several times, and then the date is entered as text: ¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA 98052-6399 -> -> -> -> -> November 10, 1997¶ ¶ -or- - When the date (or other text) is on a line immediately above or below the address: ¶ November 10, 1997¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA 98052-6399¶ ¶ -or- - When the Date (or other field) is on a line immediately above or below the address: ¶ {DATE}¶ Microsoft Corporation¶ One Microsoft Way¶ Redmond, WA. 98052-6399¶ ¶ Case 4: Word Proposes Only the First Line of the Address -------------------------------------------------------- This problem may occur when the paragraph that contains the address is formatted with Before or After spacing. WORKAROUND ========== To work around this problem, do one of the following: - Remove any fields, spaces, tabs, or indentations from the address lines. NOTE: Using fewer than 40 spaces, or indentations of 1 inch or less, seems to work fine. -or- - Type the date (or other text), or insert the DATE field (or other field), either above or below the address lines, separating the text or field from the address lines by a blank line. NOTE: Do not include any additional text, fields, tabs, spaces, or indentations on the same lines as the address. -or- - Select the address paragraphs and press CTRL+Q on the keyboard. This resets the paragraph formatting. Or, on the Format menu, click Paragraph, click to select the Indents and Spacing tab and change the Before and After setting to Zero (0). Additional query words: merge ====================================================================== Keywords : kbdta kbenvelope word97 kbmerge Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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