DOCUMENT:Q176183 14-MAR-1999 [exchange] TITLE :XADM: NDRs Generated by PF Rules Not Forwarded to the Contacts PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a non-delivery report (NDR) is received for a message that is created by a public folder rule, the NDR is discarded and the rule is marked in error. The affected rule is then disabled as a result. This only occurs for a local NDR and not those that are generated by remote message transfer agents (MTAs). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ With the fix applied, a registry value is available to control this behavior, as follows: HKEY_LOCAL_MACHINE\System\CCS\Services\MSExchangeIS\ParametersPublic - Do Not Mark Rules In Error (DWORD): 0x1 = successful Do Not Mark Rules In Error (DWORD): 0x0 = failure Setting this registry value to 0x1 indicates that the rule will not get into the error state when an NDR occurs. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.