DOCUMENT:Q256055  01-JUN-2001  [word97]
TITLE   :WD97: Page Border Art Displayed Incorrectly on Page Border Tab
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:95,97,98
OPER/SYS:
KEYWORDS:kbdta word8 word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you attempt to use an art design as a page border, the art sample may
appear broken up, incomplete, or otherwise distorted, on the Page Border tab.

CAUSE
=====

This problem is known to occur with third-party video display adapter cards that
use the Intel740(TM) Graphics Accelerator chip.

RESOLUTION
==========

To resolve this problem, download and install the updated Intel740(TM) Graphics
Accelerator driver, version PV4.0 or later. To obtain an updated video driver,
please contact your third-party video display adapter card manufacturer.

For information about how to contact your third-party video display adapter
manufacturer, click the appropriate article number in the following list to view
the article in the Microsoft Knowledge Base:

   Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

   Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

   Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

You can also obtained an updated driver from the Intel Web site, at the following
address:

   http://developer.intel.com/design/graphics/drivers/

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

MORE INFORMATION
================

To insert a page border with an art design border, follow these steps:

1. On the Format menu, click "Borders and Shading".

2. On the Page Border tab, change the Art box to the art design that you want
   for your page border.

3. Click OK.

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

Additional query words:

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Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:95,97,98
Issue type        : kbprb

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Copyright Microsoft Corporation 2001.