DOCUMENT:Q298430 08-MAY-2002 [word97] TITLE :WD97: Nothing Happens When You Click a Hyperlink in a WordMail M PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows - Microsoft Outlook 97 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a hyperlink in a WordMail message, and you are using Microsoft Outlook 97 and Microsoft Word 97 on a Microsoft Windows 2000-based computer, nothing happens. RESOLUTION ========== To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site: http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2. For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base: Q265374 WD97: Post Service Release Fixes for Word 97 STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem is fixed in the latest Microsoft Word 97 Update. Additional query words: ====================================================================== Keywords : kbdta Technology : kbWordSearch kbOutlookSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.